Preferred Vendor FAQ

Why should I consider working for Vue Rental Properties (VRP)?
Vue Rental Properties (VRP) is a property management company that is always engaged in ongoing projects. We continually work to improve and maintain our properties to ensure a great living experience for our residents.

Who can work for Vue Rental Properties (VRP)?
Vue Rental Properties (VRP) values vendors who are dedicated, professional, and reliable. We welcome vendors who are committed to working hard for our company, maintaining a professional appearance, and exhibiting a courteous demeanor. Certain projects may require specific licensing and insurance, and we prioritize contractors who consistently deliver high-quality work in a timely manner. Clear and effective communication with both our team and residents is essential to fostering a long-term, successful working relationship.

What kind of work does Vue Rental Properties (VRP) have for vendors?
We welcome a variety of building maintenance and construction professionals, including HVAC technicians, roofers, painters, electricians, plumbers, cleaning companies, floor installers, general handymen, and more. If you have experience in these areas and are committed to providing quality work, we’d love to consider you for future projects.

How do I become a vendor for Vue Rental Properties (VRP)?
Vue Rental Properties (VRP) is always seeking to expand our network of trusted vendors who can add value to our clients. Start the process today by completing the vendor application form.

Can I work for other property management companies if I sign up with Vue Rental Properties (VRP)?
While we would love to be your top priority, we understand that if we can only offer you a limited number of work orders in your area each week, you may be able to take on more from other sources. Feel free to accept additional work as needed, and we’ll do our best to keep you busy with projects.

How do I receive work from Vue Rental Properties (VRP)?
We issue work orders via email through our work order system. These orders come from residents and property managers, and our team will assign them to the appropriate contractor. You are expected to use the work order to contact the resident directly and document the completion of the job.

How long do I have to complete the work order?
Vue Rental Properties (VRP) requires all work orders to be completed within 7 business days. Once a job is finished, please notify your current Vue Rental Properties (VRP) contact via email and send a message through TenantCloud for the specific work order. (Note: Vue Rental Properties (VRP) will add approved vendors to our TenantCloud system.)

When do I get paid?
Invoices should be sent to billing@vuerentalproperties.com or submitted through the TenantCloud system. Payments will be processed once approved by the Vue Rental Properties (VRP) team and will be made via direct deposit or mailed check.

How do I submit invoices?
Submit invoices via email to billing@vuerentalproperties.com or through the TenantCloud system. Any jobs exceeding $200 must be approved by the Vue Rental Properties (VRP) team before work begins. Once your invoice is received, the Vue Rental Properties (VRP) team will review it and contact you if there are any questions.

What do I need to include on my invoice?
Your invoices should include your business address, phone number, and contact person. They must list the work order number, property address, and apartment number (if applicable) as provided by Vue Rental Properties (VRP). Invoices should provide a clear breakdown of both labor and materials, along with any additional notes deemed necessary. Incomplete invoices will be returned for adjustment.

Who do I contact if I have a question?
For questions about joining our vendor network, please submit a request via the vendor request form. A member of our team will contact you within 24 to 48 hours. If you are a current vendor, please reach out to your assigned contact or email vendors@vuerentalproperties.com.

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